The purpose of this Case Study assignment is to walk through the logical framework (LogFrame) and to create the project management documents needed to successfully lead a project and to develop a comprehensive communication plan and create a stakeholder analysis matrix.General Requirements:Reference the Quality Template as one source for stakeholders. If the Quality Template notes a group or person needs information, they are stakeholders.Reread the Kitchen Heaven Project Case Study.Part 1: Communication Plan TemplateComplete the Communication Plan Template.Identify all the stakeholders and resources that are noted within the case.Identify a minimum of two additional stakeholders or resources not specifically noted within the case but may impact the project and complete the Communication plan Template.Part 2: Stakeholder Analysis TemplateComplete the Stakeholder Analysis Template.Using all the stakeholders that you identified in the Communication Plan Template complete the Stakeholder Analysis Template.APA style is not required, but solid academic writing is expectedCommunications example
Stakeholder Name
Role
Information
Timeframe
Media
Responsible for Updates
Responsible for Delivery
Carol Anderson
Project Sponsor
Summary project status
1st each month
e-mail
Team
James White (PM)
Critical risks and issues
Weekly
Dashboard
James White (PM)
James White (PM)
Budget & timeline performance
1st each month
Dashboard
James White (PM)
James White (PM)
James White
Project Manager
Detailed project status
Weekly
Team status system
Tean
Team status system
All risks and issues
Weekly
Team status system
Team
Team status system
Resource, supplier, procurement budget & timeline performance
e/o week
e-mail
Team
Finance Matrix
Sam Dean
Safety Auditor
Level of safety compliance of all deliverables produced
1st each month
1st each month
Quality Manager
Quality ManagerStakeholder Template Example
Stakeholder Analysis
Project Name: New System Number Nine
Project Manager: Jane Lope
Justification for Responses
Basics
Project Information
Commitment Level
Justification
C – Current Level
R – Required Level
Stakeholder
Title
Email
Influence
Priority
SME?
Decision-Maker
Against
Passive
Neutral
Help
Influence
Priority
Commitment Level
Why Included?
Don Lu
Engineer
[email protected]
High
High
Yes
Yes
C
R
As the Sr. Engineer Don has considerable influence over the design and timing of this effort
As both an SME and a decision-maker, Don must have project information in almost real time.
Without Don, this project will fail.
Don’s help is critical to the design of the project.
Ed Harris
Finance
[email protected]
Medium
Medium
Yes
No
C
R
Ed has some influence over the acceptance of the project budget and timing of the budget allocations.
Ed needs to be kept informed of the project spend; however, his reports can be at month end.
The team needs Ed to be neutral as an ‘against’ stance could prevent the budget from being approved or approved in a timely manner
Ed has the ability to articulate the project needs in financial terms clearly.
Jo Ann
Design
[email protected]
Low
Low
No
No
C
R
mailto:[email protected]
mailto:[email protected]
mailto:[email protected]Communications Template
Stakeholder Name
Role
Information
Timeframe
Media
Responsible for Updates
Responsible for DeliveryStakeholder Template
Stakeholder Analysis
Project Name: {Your Project Name}
Project Manager: {Proj. Mgr. Name}
Justification for Responses
Basics
Project Information
Commitment Level
Justification
C – Current Level
R – Required Level
Stakeholder
Title
Email
Influence
Priority
SME?
Decision-Maker
Against
Passive
Neutral
Help
Influence
Priority
Commitment Level
Why Included?Kitchen Heaven Project Case Study
You are a project manager for Kitchen Heaven, a chain of retail stores specializing in kitchen utensils, cookware, dishes, small appliances, and some gourmet foodstuffs, such as bottled sauces and spices. You’re fairly new to the position, having been hired to replace a project manager who recently retired. Kitchen Heaven currently owns 49 stores in 34 states and Canada. The world headquarters for Kitchen Heaven is in Denver, Colorado. Counting full‐time and part‐time employees, the company employs 1,500 people, 200 of whom work at headquarters. The company’s mission statement reads, “Great gadgets for people interested in great food.”
Recently, the vice president of marketing paid you a visit. Dirk Perrier is a very nice, well‐dressed man with the formal air you would expect a person in his capacity might have. He shakes your hand and gives you a broad, friendly smile. “We’ve decided to go forward with our 50th store opening! Sales are up, and our new line of ceramic cookware is a hot seller, no pun intended. I don’t know if you’re familiar with our store philosophy, so let me take a moment to explain it. We like to place our stores in neighborhoods that are somewhat affluent.
The plain fact is that most of our shoppers have incomes of more than $150,000 a year. So, we make an effort to place our stores in areas where those folks usually shop. “We’re targeting the type of customer who watches the Food Network channel and must have all the gadgets and tools they see the famous chefs using. So, the stores are upbeat and convey a fun, energetic feel, if you will. “Our next store is going to be right here in our home area— Colorado Springs. Because this is going to be our 50th store, we plan on having a 50th grand‐opening celebration, with the kind of surprises and activities you might expect for such a notable opening. “Our stores generally occupy from 1,500 to 2,500 square feet of retail space, and we typically use local contractors for the build‐out.
A store build‐out usually takes 120 days from the date the property has been procured until the doors open to the public. I can give you our last opening’s project plan so you have a feel for what happens. Your job will be to procure the property, negotiate the lease, procure the shelving and associated store furnishings, get a contractor on the job, and prepare the 50th store festivities. My marketing folks will assist you with that last part. “You have six months to complete the project. Any questions?”
…
You take in a deep breath and collect your thoughts. Dirk has just given you a lot of information with hardly a pause between thoughts. A few initial ideas drift through your head while you’re reaching for your notebook. You work in a functional organization with a separate projectized department responsible for carrying out projects of this nature. You’ve been with the company long enough to know that Dirk is high up there in the executive ranks and carrTable 1
Quality Template
Success Measures
Who needs the information?
Why do they need it?
How timely and accurate must the information be?
How will the measure be validated?
Assumptions
Format
Media
Goal
To expand Kitchen Heaven’s operations and take advantage of the organization’s increasing sales.
Increase the number of Kitchen Heaven stores to 50
Kitchen Heaven Stockholders Kitchen Heaven Employees Kitchen Heaven Management
To ascertain the successful completion of the project.
The information should be accurate and relayed on time to allow stakeholders to implement corrective actions if necessary.
An audit will be conducted to ensure that the new store is opened within the specified time and budget.
The organization will get stakeholder buyin and support for the project.
N/A
Face to Face/ Virtual Meetings
Have a payback period of 19 months, with an IRR [internal rate of return] of 6 percent.
Kitchen Heaven Stockholders Kitchen Heaven Employees Kitchen Heaven Management
To acertain if the project has met the projected ROI.
The information should be accurate and relayed on time to allow stakeholders to implement corrective actions if necessary.
Also, an audit will be conducted to see if the new store meets the set financial objectives wihtin the set deadline.
Also, the market in Colorado Springs will be good enough to support the proejcted sales.
N/A
Face to Face/ Virtual Meetings
Purpose
To open Kitchen Heaven’s 50th store 6 months from now.
Opening of new store by Feb 1 with a grand party.
Kitchen Heaven Stockholders Kitchen Heaven Employees Kitchen Heaven Management
To ascertain if the project has been completed by the set deadline.
The information should be accurate and relayed on time to allow stakeholders to implement corrective actions if necessary.
The project sponsor will commission the new store on the agreed date.
The organization will get a lease on suitable property on time.
N/A
Face to Face/ Virtual Meetings
Ensuring the opening coincides with the Garden and Home Show Conference.
Kitchen Heaven Stockholders Kitchen Heaven Employees Kitchen Heaven Management
To ensure the conference provides an avenue for promoting the new store.
The information should be accurate and relayed on time to allow stakeholders to implement corrective actions if necessary.
Also, a check will be made to ee if the Garden and Home Show Conference contributes to promoting and advertising the new store.
Also, the development of the project will adhere to the budget and time constraints.
N/A
Face to Face/ Virtual Meetings
Outcomes
To create a new store based on the estimated budget within 6 months.
Establishment of a new Kitchen Heaven store in Colorado Springs.
Kitchen Heaven Stockholders Kitche
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